Support
Effective IT support is essential to any
business. When a computer problem occurs however large or small, your
business will suffer. We at DAS understand that you require the same
levels of service as if you had your own in house I.T. support team waiting
in the wings. This is why we have developed our fantastic remote support
service. This allows you the peace of mind of knowing that as soon as
you have a problem just one phone call away are your I.T support team ready
and waiting.
Our team of highly qualified and experienced
support engineers are standing by for any problems you may have. On
receiving a request for IT support we aim to acknowledge and answer all
calls within the hour though in practice, as our customers will testify, our
response is usually instantaneous.
We ensure that we deliver only the highest levels
of customer service to your business. Our team of support engineers
are trained to the highest standards and are able to support a host of
applications and operating systems including windows, Lynx, Solaris and
Macintosh. Our support engineers are based around the country to give
us full nationwide coverage. If site visits are required we have the
capabilities to facilitate them.
By using remote access we are able to resolve
your problems quickly and efficiently. Meaning that you do not need to
wait for an on-site support engineer to resolve any problems you encounter,
allowing you to be back up and running sooner letting, you get on with your
business.
See what some of our customers are saying about our support services Click here
